I just had the "pleasure" of using the Airtel website to pay my phone bills. It's not that I don't do this every month. I somehow don't like having ECS for any of my payments. It's been a pleasure using the site when I tried exploring the features available.
It's not just the whole look and feel, which was pretty nice to start with. There were a ton of features - from easy bill payment to looking up my bill plan. I was really blown away with setting the personal phone numbers and analyzing the total usage and the percentage of usage for personal and professional calls. It's not really hard to do, but it was really a nice thing that they did it. I would love it if they'd have graphs too.
I just found out that I spent nearly 20 hours last month on calling people. This doesn't include the calls that I receive. That's a *lot* of time on the phone. I really need to cut back on that.
